Many of us want to create and sustain engaging projects to meet goals of our institutions but don't know where to start or struggle to control existing projects. Join leaders from the National Archives, Smithsonian Institution, and the Folger Shakespeare Library for a workshop to answer questions about how we use technology to engage our communities, specifically for transcription and tagging activities. We plan to share triumphs and failures to help others build similar programs. We will also discuss quality assurance for transcription, sustainability of engagement, and challenges from the public. In this session, participants will have the opportunity to see our platforms and learn about different projects at the three institutions. Participants will close the session with a hands-on exercise implementing the tactics we use to create a campaign around material in DPLA.